Sebastian Selman

Data & AI · Human-Centered Design · Zurich, Switzerland

Sebastian Selman

I work on the gap between what technology can do and what organisations manage to do with it.

That gap is mostly not technical. It shows up as a data platform nobody trusts, a governance model written for a world that no longer exists, or an AI pilot that works beautifully and changes nothing. I spend my time on the organisational side of that problem — currently in enterprise data engineering and data governance, previously across Microsoft's Azure data and AI portfolio, and before that as a design-thinking consultant working with banks and healthcare on how they actually make decisions.

I teach some of this: four years lecturing on digital corporate culture at BVS St. Gallen, and a run of workshops and sessions with universities and fellowship programmes. I co-host a podcast about what happens when enterprises put AI into production, and I write — sometimes about Azure and data architecture, sometimes about borders, personas and why IKEA sells hot dogs.

I grew up in Baden-Baden, was born in Toronto, and started my working life as assistant to a violin maker in Tübingen. Some of that turns out to be more relevant than it sounds.

Now

Talks, workshops and sessions — what's coming up and what's been.

Nothing publicly scheduled at the moment.

Previously

Projects

What I'm working on beyond client engagements.

Writing

16 pieces, 2019–2026. Everything previously on limmatreframe.com and LinkedIn, in one place.

2026

2025

2021

  • On the value and limits of borders

    The central question of this essay was to me: Why will binary systems always only be decideable or complete but never completely decideable? And: What does that mean for me?

    5 March 2021 · as Sebastian Rappen

2020

2019

  • What is the core of a persona?

    A persona is the personified representation of a user or client group. Within design thinking this persona will be centered around coherent need-statements. The persona as method has…

    25 November 2019 · as Sebastian Rappen

  • Here is a real-life business challenge

    If you were to help a small "people´s knowledge center" on the islands of the Ganges delta to reimagine their business-model: What would be your suggestion? Put down your ideas in the…

    20 November 2019 · as Sebastian Rappen

  • How to avoid Design Thinking B.S.

    About a year back, the U.S. Department of Defense published their guide for detecting Agile BS. Within their guide they included a graphic I thought was so inspiring that I re-created it:

    18 November 2019 · as Sebastian Rappen

  • Grenzen erreichen. Grenzen überwinden.

    Horos (altgr. ὅρος) bezeichnet die Grenze, den Grenzstein. Der menschliche Frisson, eine solche zu überschreiten wird in der Moderne in Horrorfilmen stilisiert, gezielt erlebbar gemacht. Wo…

    18 November 2019 · as Sebastian Rappen · Deutsch

Career

Where the last fifteen years went. Select a band for the detail.

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Clouds On Mars

January 2026 – present · 9 mos · Zurich, Switzerland

  1. Data & Analytics Consulting Lead Switzerland

    January 2026 – present

    Advising Swiss enterprises on data engineering and data governance, and on the organisational side of putting AI to work.

Microsoft

May 2021 – December 2025 · 4 yrs 8 mos · Zurich, Switzerland

  1. Cloud & AI Platforms Specialist

    July 2025 – December 2025

    Drove Azure adoption and AI innovation across the territory — modernising infrastructure, unifying data platforms, and scoping cloud-native, analytics and AI workloads with account teams and partners.

  2. Data & AI Specialist

    May 2021 – June 2025

    Worked with global key accounts in staffing, services, cybersecurity and process manufacturing to turn data and AI on Azure into business outcomes — bridging executives, IT leaders and subject-matter experts, and designing enterprise data platforms rather than debating AI in the abstract.

Bildungszentrum BVS St. Gallen

August 2020 – August 2024 · 4 yrs 1 mo · St. Gallen, Switzerland

  1. Lecturer for Digital Corporate Culture

    August 2020 – August 2024

    Taught Digital Corporate Culture on the Dipl. Digital Innovation Manager NDS HF programme: how leadership values shift in a digital future, which role models a digital strategy actually needs, and how mission statements survive contact with it.

LimmatReframe

June 2019 – August 2022 · 3 yrs 3 mos · Zurich area, Switzerland

  1. Independent Consultant, Human-Centered Design

    June 2019 – August 2022

    Self-employed work with clients in regulated industries — healthcare and finance — sharpening internal and client-facing value propositions through human-centered design. Built a coaching cycle to measurably improve team agility, and delivered Design Thinking, Lean and Agile training. The essays below come from this period.

EY

November 2016 – May 2019 · 2 yrs 7 mos · Zurich area, Switzerland

  1. Content Lead, Design Thinking GSA · Consultant TA CH

    July 2018 – May 2019

    Led Design Thinking content for EY's advisory practices across Germany, Switzerland and Austria. Lead coach on EY's Innovation Journey, training around a thousand colleagues; co-founded EY's global Design Thinking community. Method lead on transformation programmes including the redesign of a DAX-30 automotive group's corporate finance function.

  2. Consultant, EMEIA Financial Services Advisory — Risk

    March 2017 – June 2018

    Compliance and operational risk for financial services clients: financial PMO for a global insurer's audit co-sourcing, FINMA-compliant regulatory audit of a bank's compliance function, and an operational-risk event recording system built to EBA ITS 2017/01.

  3. Intern, EMEIA Financial Services Advisory — Risk

    November 2016 – February 2017

    Supported the regulatory audit of a Swiss bank's compliance function and a new target operating model for a Swiss private bank's risk function.

University of St.Gallen

January 2015 – October 2016 · 1 yr 10 mos · St. Gallen, Switzerland

  1. Student Assistant, Institute for Business Ethics

    August 2016 – October 2016

    Helped build an executive programme on corporate social responsibility.

  2. Research Assistant, Institute of Technology Management

    March 2015 – October 2015

    Literature analysis, qualitative and quantitative research design, and editing articles for journal review alongside professors and doctoral students.

  3. Working Student, Institute for Systemic Management and Public Governance

    January 2015 – March 2016

Luthier Almut Schubert

September 2011 – April 2014 · 2 yrs 8 mos · Tübingen area, Germany

  1. Luthier's Assistant

    September 2011 – April 2014

    Assistant to the violin maker Almut Schubert: setting up and dismantling instruments, preparing them to be played, and handling minor repairs. Later ran my own repair customers and reorganised the workshop's stock and order process.

Reading

There are books worth sifting through, and there are books worth re-reading again and again. These are the ones I keep coming back to.

As complexity rises, precise statements lose meaning and meaningful statements lose precision.

Lotfi Zadeh

Essays

Books